Support

For support requests or to discuss upgrading your Northstar product, please contact your nearest Simrad Support Team.

United States, Canada and South America: Europe, Africa, and the Middle East Asia Pacific

LIMITED WARRANTY
Navico warrants that its products, when properly installed and used, will be free from defects in material and workmanship for the period stated for the applicable product and/or peripheral device as set out in the Warranty Period Matrix from the date of first purchase (the Warranty Period).

For the purpose of this Warranty, ’date of first purchase’ means the date the product was purchased by the first retail customer; or in the case of a product installed on a new vessel by a Certified/Approved Navico Boat Builder, the date the first retail customer took delivery of the vessel.

Navico will, at its sole discretion, repair or replace with new or refurbished parts or product, or equivalent product, any proven defective products or components returned to Navico, or its approved agent during the Warranty Period in accordance with the terms, conditions and limitations as set out in the Navico Warranty Policy Such repairs or replacements will be the sole remedy of the customer under this Warranty.

OBTAINING WARRANTY SUPPORT
Customers can obtain warranty support by contacting their local Support team.