Here are some suggestions that could solve the problem and prevent you from having to be without your unit!
* Check the Fuse: If your unit will not power up. Check the fuse. It will be located in a fuse-holder attached to the red wire on the power cable. If the fuse has blown, replace it with a fuse that is the same value. If the unit is wired to a fuse panel, check the fuse in the panel.
* Inspect the Connections: Make sure the power cable connector is seated securely in the connector on the unit. Make sure that the cable connections to the power source are not loose or disconnected.
* Clean the Connections: Corrosion or oxidation could occur on the power cable connector pins and fuse-holder. This can prevent sufficient power from flowing to the unit. Clean the connections to be sure. Sometimes the substance is clear and not easily seen.
* Verify the Presence of Voltage: Using a volt-meter, verify that your power source is outputting 12 volts. Then use the volt-meter to verify that the same amount of power is coming through the cable connector that plugs into the unit.
* Rechargeable Batteries: If your unit has rechargeable batteries, try charging them overnight to give them ample time to charge.
* Cigarette Lighter Adapter Cable: Click here to see how to check the fuse in the power cable.
If you have reviewed the troubleshooting information above and still believe that your unit needs to be sent to our facility for service, click on the red button below.
